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980 Burwood Hwy, Ferntree Gully, VIC 3156

Sales: (03) 9759 8000 Parts: (03) 9724 8719

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Ferntree Gully Volkswagen

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Special Offers
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Book a Test Drive
Book a Test Drive
Search Our Stock
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See something you like?

COVID-19 - Caring for our clients, our staff and the community.

 

The Ferntree Gully Motor Group of Vehicle Dealerships which comprises the Nissan, VW, Holden, HSV, Suzuki, Isuzu Ute and LDV brands, would like to update our customers on the evolving information surrounding Coronavirus (COVID-19) and the manner in which we will be addressing this ever-changing situation today and in the weeks ahead.

We take our responsibilities for the health and safety of our employees, their families, our clients and of course the broader community very seriously. To this end we are actively digesting all available government and expert information as it becomes available and implementing whatever the best practice is at that time through new policies, procedures and working plans.

General Hygiene and Cleanliness

Targeted hygiene practices can go a long way to help keeping everyone safe. We have cleaners coming in multiple times a day now to give extra attention to high traffic areas. This includes door handles, counters, reception and waiting areas, chairs and tables, EFTPOS machines, phones and all other common areas. Hand sanitizer will be on display at all customer information points and is readily available for all to use.

We are closely following all government guidelines and are recommending employees to stay home from work if they have been in contact with a confirmed case and are showing any sign of fever or respiratory illness. Any of our staff who find themselves in this situation will be provided with all necessary information and support available to us.

Our Sales Department

In the online world we find ourselves in today the process of buying a car has never been so easy for customers. Almost everything can be done remotely apart from test drives and deliveries … and when it comes to that, we can come to you! If you do come and visit us in person however, rest assured that you will be safe and clean as we continue to follow all best practice guidelines.

Our Service and Parts Departments

Industry best practice for hygiene is being followed by our Service Advisors and Technicians when dealing with your vehicle. This includes fully disinfecting door handles, steering wheel, radio and other control buttons, seat belts and any other relevant surfaces. Gloves will be worn whenever it is practical to do so, and hands will be constantly washed and sanitised.

We offer a host of driveway pick up and drop off options and are happy to discuss any needs you might have in these tricky times. For the aged and sick we can arrange to come to you, and for those that are at our service and parts counters, we have instituted both surface disinfectant procedures (pens etc.) and social distancing procedures to protect us all.

Business as Usual … well almost 😊

Obviously the longer we can keep the doors open and operating the better it is for our staff, our clients and of course the business itself which we all rely on. It is certainly not clear what the landscape will look like in the coming weeks however it is our intention to do everything we can to maintain a ‘Business as Usual’ approach for as long as we are able.

We will continue to monitor the relevant health authorities and will keep you informed of any and all changes as they occur. Please don’t hesitate to call us if you have any questions.


Yours sincerely,

Craig Pearce

Chief Executive Officer – Ferntree Gully Motor Group

Ferntree Gully

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Welcome to Ferntree Gully Volkswagen
Passenger & Commercial Dealership

Located on Burwood Highway in Ferntree Gully at the foot hills of Mt. Dandenong in the City of Knox; Ferntree Gully Volkswagen stands for Excellence in Customer Care throughout the entire journey of your vehicle.

Our informative and experienced staff will be more than happy to guide you through our range of vehicles on offer at our dealership to find the Volkswagen that best suits your needs.

Ferntree Gully Volkswagen also provides excellent after sales servicing and maintenance. Our modern workshop ensures you receive the most current servicing and parts available whilst being handled by factory trained and experienced mechanics.

Call Ferntree Gully Volkswagen on (03) 9759 8000 today for all your Volkswagen needs in Ferntree Gully and the surrounding eastern suburbs of Melbourne.

Ferntree Gully Volkswagen
980 Burwood Hwy 
Ferntree Gully, VIC, 3156
Phone: (03) 9759 8000
Sales Operating Hours
Monday - Friday
8:30am - 6:00pm
Saturday
8:30am - 5:30pm
Sunday
Closed
Service Operating Hours
Monday - Friday
7:30am - 5:30pm
Saturday
8:00am - 12:00pm
Sunday
Closed
Parts Operating Hours
Monday - Friday
8:00am - 5:30pm
Saturday
8:00am - 12:00pm
Sunday
Closed